“I wish to extend my gratitude to all of you for your wonderful care of my mother. I know she wasn't always easy to care for and has a mind of her own. You were quick to handle any medical issue that arose and kept me well informed. You were patient in answering my many questions and most helpful getting me through all of the required paperwork.
Unfortunately, your facility is a 2.5 hour one way drive for me and after much thought and many sleepless nights, I have decided to move her to a facility much closer to my home.
Once again, thank you all for the excellent care of her. Should anyone be considering moving a loved one to your facility, I would happily recommend you to them and give you permission to give them my phone number to contact me directly."